Shipping Information
Shipping Information
Last updated: October 2025
At Magnetra, we do our best to make sure your order arrives safely and on time. Below you’ll find all the details about our shipping process, delivery times, and tracking.
1. Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
You’ll receive a confirmation email once your order has been shipped, including a tracking number so you can follow your package.
2. Shipping Options & Delivery Times
We offer two shipping options:
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Standard Shipping: 10–15 business days
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Priority Shipping: 7–10 business days
Delivery times may vary depending on your location and customs processing.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we offer free shipping promotions — keep an eye out for them!
4. Tracking Your Order
Once your order is shipped, you’ll receive an email with your tracking number and link. Please allow 1–3 days for tracking information to update after dispatch.
5. Delays or Issues
While we work with trusted carriers, sometimes delays can occur due to factors outside our control (weather, customs, holidays, etc.).
If your order hasn’t arrived within the estimated timeframe, please contact us at info@mymagnetra.com, and we’ll help you track it down.